Attend · See who came. Reach who didn't.

Privacy

Attend records church attendance so leaders can care for the people who came, and notice the people who didn't. Here is exactly what that involves.

Last updated September 25, 2026

Who holds your information

Your church holds it. Attend is the software they use to keep it. We store it on their behalf, we do not use it for our own purposes, and we do not sell it, rent it, or hand it to advertisers.

What is collected when you check in

Your name, and a phone number or email address so your leaders can recognise you next time and reach you.
Which meeting you attended, and when.
Your age group, and the ministry or group you belong to, if you say.
A prayer request, only if you write one. Prayer requests are shown to your leaders and are deliberately kept out of our activity logs.
Details your church adds or you supply through an update link: home address, date of birth, marital status, gender, occupation.

What it is used for

Recording who attended a service or meeting.
Following up when someone has been absent, by call, text, or email from their own leaders.
Church announcements from your church's leaders, by email.
Child pickup safety, where a church uses that feature.

It is not used for advertising. It is not combined with data from other churches. It is not sold.

We never sell your information, and we never share mobile numbers. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Your phone number stays with your own church and the services that deliver its messages.

Text messages

Only if you tick the optional text box yourself, at check-in or on your personal update page. Giving a phone number on its own does not opt you in. Full details, including how to stop, are on the text messages page.

How long it is kept, and how to remove it

Your church decides. Ask any of your leaders to correct or delete your record and they can do it, or pass the request to their administrator. You can also write to hello@genak.ai and we will pass it to your church and act on it.

One exception, on purpose: if you reply STOP to a text, we keep that number on a do-not-text list even after everything else is deleted. That is the only way to be sure you are never texted again.

Leader accounts

Church leaders sign in to Attend with their own account. A leader can delete it at any time: in the Attend app, open Settings and choose Delete my account (on the web, Settings on your dashboard). Their sign-in and personal details are removed; the church's own records stay with the church. A leader who is the only person leading a church closes that church's Attend account with it.

Children

Churches check in children under their own safeguarding rules, with a parent or guardian present. Attend gives leaders pickup codes so a child leaves with the right adult. We do not market to anyone, at any age.

Security

Traffic is encrypted. Leaders sign in with a one-time email link or their own password, and each leader sees only the people they are responsible for. Access is recorded, so a church can see who looked at what.